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Bose SoundTouch after the cloud shutdown: what stopped working, and what you can do about it

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On 6 May 2026, Bose switched off the cloud service behind its SoundTouch speakers. If you own one, you already know what that felt like: the speaker still powers on, still sounds exactly the same, and yet half of what you used it for is gone.

This page is the plain version of what happened, what you lost, what you did not lose, and what can be done about it. It covers every free project I know of, including the one I build myself.

What actually stopped working

Everything that ran through Bose servers:

  • Internet radio, and anything else you used to browse inside the SoundTouch app. Every station you had set up stopped playing.
  • The six preset buttons on top of the speaker. They still click. Nothing happens.
  • Alexa voice control, on the models that had it.
  • Stereo pairing on the SoundTouch 10.
  • Security and software updates. Firmware 27.0.6 is the last version there will ever be.

Spotify Connect is the confusing one. Bose kept it in the list of things that still work, and on a speaker that was already set up it does. Pairing a new speaker with Spotify, though, ran through the Bose cloud, so that part went with it.

What still works

More than most people expect, because it never went through the cloud in the first place:

  • AirPlay
  • Bluetooth
  • The analogue aux input, and HDMI or optical on the soundbars and theatre systems
  • Spotify Connect on a speaker that was already paired
  • Playback from a NAS or a computer over the local network
  • Setting up a speaker, grouping speakers, and the basic play, pause, skip and volume controls
  • The speaker itself, the amplifier, the drivers, the buttons as hardware

That is the part worth saying out loud. Nothing on your speaker broke. A server was switched off, and a device that still works perfectly lost its most used function.

How this happened

Bose announced the end of SoundTouch cloud service in October 2025, originally for 18 February 2026. After a public backlash the date moved to 6 May 2026, a final app update was promised for the functions that did not depend on the cloud, and the SoundTouch Web API documentation was published.

The published API is the part that matters here. Bose pointed owners toward independent developers rather than leaving the platform closed. It did not build a replacement itself, but it did leave the door open, and several people walked through it.

Which speakers are affected

The SoundTouch line ran from 2013 to 2020 and covered rather more than most people remember:

ModelType
SoundTouch 10compact speaker
SoundTouch 20mid size speaker
SoundTouch 30large speaker
SoundTouch 300soundbar
SoundTouch Portablebattery speaker
Wave SoundTouch, series III and IVradio and CD system
SoundTouch SA-4amplifier
SoundTouch SA-5amplifier, often used for whole home audio
CineMate with SoundTouchhome cinema system
SoundTouch Wireless Linkstreaming adapter for existing hi-fi systems
Lifestyle with SoundTouchhome cinema system with SoundTouch adapter

Bose has never published unit numbers, so anyone quoting one is guessing. What can be said is that the line ran for seven years across nine model families and sold at prices between roughly 200 and 1,000 US dollars.

What you can do about it

Several independent projects now restore the missing functions. None of them is made by Bose, all of them can be used without paying, and they take different approaches. The important difference is not the feature list, it is where the software runs.

Some of these projects replace the Bose cloud with a small server of your own. That works, and some of them are excellent, but it means the speaker only plays while that second device stays switched on. If you already run a Raspberry Pi or a NAS around the clock, this costs you nothing extra. If you do not, you have traded a dependency on Bose for a dependency on a box in your cupboard. Others are a phone app, which is fine for browsing and pressing play, and less fine if what you want back is a button on the speaker working while your phone is in another room.

ProjectWhere the software runsPreset buttons
AfterTouchRaspberry Pi, a virtual server, or the speaker itselfYes
Better STan iPhone and iPad app, plus its own server on your network for the buttonsYes, since version 2.0 through the bundled server
BoSonaran Android app on your phoneYes, plus six more inside the app
Bosmanan app on your phone, iOS and AndroidYes, managed from the app
SixBacka small ESP32 stick you flash yourself, roughly five euro of hardwareYes
SoundCorka server on your networkNot documented
SoundTouch Hybrid 2026Docker on a NAS or PC, or as a Home Assistant add onYes, twelve of them by double tapping
SoundTouchPlusinside your Home Assistant instanceNot documented
STR (SoundTouch Reborn)on the speaker itselfYes

Checked against the documentation of each project in August 2026. These projects move quickly, so follow the links for the current state. If something here is wrong about your project, tell me and I will fix it.

About STR, since I built it

I should be upfront: this site belongs to STR, so treat this section as what it is.

STR installs a small program into the internal storage of the speaker, on top of the last official Bose firmware. After that, nothing else has to run in your house. No Raspberry Pi, no NAS, no hub, no phone kept open, no account, no subscription. The speaker boots on its own and works on its own, the way it did before 2026.

STR is not the only project that can end up on the speaker itself. AfterTouch offers that as one of its three deployment options, and it is a good piece of work. The difference is that with STR it is the only mode and the whole thing is a desktop app: there is no server to choose, host or maintain, because there is no server.

How it works, briefly, for anyone who cares about the details:

  • A desktop application for Windows, macOS and Linux finds the speaker on your home network and pushes the software across. It used to require a USB stick. It does not anymore, the stick is only a fallback for a speaker that cannot be reached over the network.
  • Playback goes through the UPnP interface the original firmware already exposes, so no custom audio path was needed.
  • The preset buttons were the hard part. The firmware publishes button presses on a local message bus, and the STR agent listens to that bus, so pressing button 3 is handled entirely on the device with nothing else involved.
  • Station data comes from the radio browser project.
  • A button press can additionally trigger a configurable webhook, which is how people wire a speaker button into Home Assistant or Node RED.

It is free, MIT licensed, and written by one person in Cologne, Germany, as interoperability work on hardware I own, which Article 6 of EU Directive 2009/24/EC permits. It has been downloaded 65,828 times so far. Nothing is for sale and there is no paid tier.

If you want to try it, everything lives on the start page.

STR is not affiliated with Bose. Bose and SoundTouch are trademarks of Bose Corporation.

Frequently asked questions

Is my speaker broken?
No. Nothing on the device failed. A service it depended on was switched off.
Will Bose bring the service back?
No. The shutdown is final and no further firmware updates are coming. The last firmware version, 27.0.6, is the last one there will ever be.
Does a factory reset fix it?
No. A factory reset clears the settings on the speaker, not the missing service.
Can I still use the speaker without any of this software?
Yes, over AirPlay, Bluetooth, Spotify Connect, the aux input or from a NAS on your local network. What you cannot get back without help is internet radio and the preset buttons.
Is it safe to keep the speaker on my network?
It will never receive another security update, which is worth knowing. It only listens on your local network. If that worries you, the usual advice for any older network device applies: put it on a separate network segment. That is good practice regardless of which of these projects you use, or none.
Do I have to pay for any of this?
Every project listed above can be used for free. SixBack needs a small piece of hardware that costs a few euro, and Bosman offers an optional subscription if you want to control several speakers.